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TV ERROR MESSAGE

Neilyboy72 — Mon, 27 Apr 2026 05:45:01 GMT

“You can't watch this programme on your TV as content protection could not be enabled error.”

Getting the above error message, nothing has changed, went to bed last night and woke to this message. I’ve reconnected, rebooted the box, done a factory reset, changed the port the HDMI goes into, changed the lead, basically everything that is suggested on the help guide and still nothing.

Re: TV ERROR MESSAGE

DarrenDev — Mon, 27 Apr 2026 05:51:31 GMT

Try also force rebooting the TV - either at the power socket, or holding down the power button on the TV remote until it reboots.

Also double check the HDMI connections are fully inserted at both ends.

Re: TV ERROR MESSAGE

Neilyboy72 — Mon, 27 Apr 2026 06:08:26 GMT

That appears to have worked thanks. Do you know why this has happened?

Re: TV ERROR MESSAGE

DarrenDev — Mon, 27 Apr 2026 06:38:52 GMT

I suspect a glitch in the software on your TV, losing the HDCP negotiation with the TV Box. Glad the reboot fixed it.