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Aspiring Contributor
Posts: 16
Registered: ‎10-04-2011
0

BT KEEPS ON DISCONNECTING! :@

It just keeps on disconnecting, it takes about 30 seconds to get back up again, but I don't know why, it just keeps on disconnecting, and my wireless adapter and computer is fine, I assure you. My BtHomeHub3, is fine too. Also it seems to disconnect alot when someone calls.

Distinguished Sage
Posts: 50,705
Registered: ‎21-06-2010
0

Re: BT KEEPS ON DISCONNECTING! :@

Hi try another filter they sometimes fail

john46 | BT.com Help Site | BT Service Status
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Aspiring Contributor
Posts: 16
Registered: ‎07-04-2011
0

Re: BT KEEPS ON DISCONNECTING! :@

aw man i had this problem not more than one week ago Smiley Sad  know the feeling

 

i found this solution worked for me:

 

http://community.bt.com/t5/BB-Speed-Connection-Issues/Router-Disconnecting-from-internet-all-the-tim...

 

hope it works for you too !!! Smiley Happy   good luck and hope you find the problem.

Distinguished Sage
Posts: 54,005
Registered: ‎27-01-2010
0

Re: BT KEEPS ON DISCONNECTING! :@

try the quiet line test dial 17070 option 2  should hear nothing and best done with a corded phone (not BBtalk phone)

 

if you have any loud hiss or crackle then report a phone fault by dialling 151 do NOT report a broadband fault

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