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Newbie
Posts: 3
Registered: ‎07-08-2012
0

Broadband speed in my area

Hi

 

First time on here so please excuse me if this question has been asked a million times before!

 

Can anyone tell me how to find out if my exchange is going to be updated? I live in a house which is only 12 years old in a large 'new town' and I believe there are several exchanges that service the area. Some roads, that I can see from my house, appear to be able to get 'fast' connection, however I'm only able to get a 1mbps speed!!

 

Can I ask BT to upgrade? Is this something my neighbours and I can campaign for?

 

Thanks in advance

 

Chris

Guru
Posts: 2,764
Registered: ‎22-05-2012
0

Re: Broadband speed in my area

[ Edited ]

Hi,

 

Your exchange is probably ADSLMax enabled giving your speeds of up to 8mb. The upgrade your probably talking about is the upgrade to BTw's 21cn network which enables ADSL2+ at your exchange. ADSL2+ is upto 20mb.

 

You can check if your exchange is going to be upgraded here: http://www.samknows.com/broadband/broadband_checker

 

However if you have a long line then a good stable line on ADSLMax may not be a good stable line on ADSL2+ as ADSL2+ is more aggressive to any noise on your line.

 

Once BTW and Openreach have upgraded your exchange it can take days/weeks/months till your line is upgraded to ADSL2+ as they are manual transferred to the new equipment in the exchange in batches.

 

If your on a ling line then you might be moved to BTw's 21cn network but kept on ADSLMax.

 

If your able to supply your ADSL Line Statistics and a BT speedtest we might be able to tell you if you will benefit from ADSL2+.

 

1) ADSL Line Stats Help

If you have a BT Home Hub like the one below...

 

Then:

1) Go to http://192.168.1.254 or http://bthomehub.home

2) click Settings

3) Click Advanced Settings

4) Click Broadband

5) Click Connection or sometimes called ADSL (see picture Below)

adslconnection.png

The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3)

 

2) can your post your BT Speedtest results by using http://speedtester.bt.com (not beta version) [best done with a wired connection ie Ethernet]

 

3) Are you connected to the master socket?

 

4) Have you tried the test socket?

 

cheers

I'm no expert, so please correct me if I'm wrong
Newbie
Posts: 3
Registered: ‎07-08-2012
0

Re: Broadband speed in my area

DL Speed 2.10 Mbps

UL Speed 0.37 Mbps

Ping Latency 50.88 ms

 

Not good!!

Guru
Posts: 2,764
Registered: ‎22-05-2012
0

Re: Broadband speed in my area

Thanks,

 

Can you please post your adsl Line statistics.

 

ADSL Line Statistic Help:

If you have a BT Home Hub like the one below...

 

Then:

1) Go to http://192.168.1.254 or http://bthomehub.home

2) click Settings

3) Click Advanced Settings

4) Click Broadband

5) Click Connection or sometimes called ADSL (see picture Below)

adslconnection.png

The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3)

 

You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"

 

There are more useful links on Keith's website here: If you have an ADSL connection, please select this link

 

 cheers

I'm no expert, so please correct me if I'm wrong