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Community Manager - Retired
Posts: 1,154
Registered: ‎26-01-2010

Check online for broadband service problems in your area

[ Edited ]

Hi Everyone


If you have a broadband issue it's possible that there could be a temporary problem at your local exchange that is affecting every broadband connection in your area.


You can check this on our broadband service status page:

Check online for broadband service problems in your area

The service status page can be used to check if the internet and telephone network is OK in your area.  It provides a list of known issues and planned engineering works and is updated regularly.


If a problem affecting your area has only recently been resolved, you may still need to restart your modem or router to restore your broadband service.





Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers

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