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Beginner
Posts: 1
Registered: ‎07-08-2011
0

Getting disconnected from bt home hub 2.0

Basically I have the BT 2.0 hub and ever since the latest update I seem to be getting disconnected from the internet for about a second or two and because I play on Xbox live that creates a big problem for me because it disconnects me from Xbox live and I have to reconnect and this can take a few minutes and this can happen around about 5 times a hour at peak times and at other times it doesn’t happen at all can someone please explain what’s happening. 

 

Thanks

 

 

Recognised Expert
Posts: 1,118
Registered: ‎13-02-2010
0

Re: Getting disconnected from bt home hub 2.0

Hi Andzee, Welcome to the Forums :smileyhappy:

 

Are you connected to your Homehub via a Wireless or Wired connection?

 

Can you try and reset your Homehub? (Push the little red button with a ballpoint pen or a thin object).

 

I hope this hleps

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