on 03-08-2010 15h01
Can anyone guide me to how I can find my ISP network log-in Id and password.
I am being loaned a company laptop and router which they will configure for me.
I have been asked for the above information.
on 03-08-2010 15h14
The only thing you need to configure is your router. In the login name put "email@example.com" and the password is "bt". In fact the user name can be anything, as long as it ends "@btbroadband.com"
Authentication is done against your landline telephone number, so you don`t need to supply your e-mail address and password.
on 03-08-2010 15h28
Thanks for the feedback. Can btinternet.com be a substitute for btbroadband.com because that is the only address details I have?
on 03-08-2010 17h15
on 03-08-2010 19h01
on 03-08-2010 19h18
BT usually tell you to use the name on the account ie: firstname.lastname@example.org.
You don't need a password but some routers insist on one, in which case BT is usually used.
Here's the answer from the BT help section.
BT Broadband helpdesks cannot provide support for equipment you have purchased from other suppliers.
If you are having problems with equipment purchased from another supplier, please consult the manual or user guide supplied with the equipment or contact the vendor for advice.
Hints on configuring a non-BT router
You need to ensure that your router is configured to work on ADSL lines in the UK. Within your router's settings you will need to input a telephone number or VPI/VCI standard. In both cases you should check that this is set to 0,38. Most ADSL routers supplied for sale in the UK will be pre-set to this.
You also require your BT Broadband username. This is made up of email@example.com where 'your' equals your first name and 'name' equals your surname, e.g. firstname.lastname@example.org. BT Broadband does not require that you enter a password to connect, but some routers won't connect to the Internet without a password. If this is the case, enter the word BT.