Showing results for 
Search instead for 
Do you mean 
Reply
Beginner
Posts: 13
Registered: ‎24-08-2012
0
Accepted Solution

Lagging on xbox live wired connection. FRUSTRATING!!!

[ Edited ]
Lagging on xbox live wired connection. FRUSTRATING!!!

Hi my son is going mad with the constant lag he gets when playing online - mainly fifa 13.

I am posting the connection etc i have, I have posted this before but it seemed to improve but now we are back to the beginning again.

It says on speed tests that I have a much higher speed than a month ago - is this possible? Would it be anything to do with changing from bt option1 to option 3?

I am a complete novice when it comes to this stuff so PLEASE basic english in replies - Thank you! :smileyhappy:

 

 

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:8 days, 12:30:22
Downstream:11.89 Mbps
Upstream:611.6 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):4.0 dB / 4.8 dB
Line attenuation (Down/Up):20.4 dB / 9.6 dB
Output power (Down/Up):20.1 dBm / 12.6 dBm
FEC Events (Down/Up):18600393 / 2366
CRC Events (Down/Up):2929 / 194
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):101206 / 91
Error Seconds (Local/Remote):1455 / 124
 
 
 
Distinguished Sage
Posts: 51,295
Registered: ‎21-06-2010

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

[ Edited ]

If your speed has recently moved to ADSL2+ the up to 20mb service it is nothing to do with changing options to option 3 it is an automatic up grade 

As to your sons lag problem this is a known problem with this game being new it is just very popular and the games server is just very busy  things will improve over time as the game settles down 


john46 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.
Beginner
Posts: 13
Registered: ‎24-08-2012
0

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

thanks for that.

I have said that to my son recently but his friends do not have the problem, all different BB providers but all live local.

I do understand that it is frustrating because i see how it stops hoim being able to play the game properly.

What is ADSL2? Sorry i am very lacking in intelligence when it comes to the internet..

Finally do the ping and tracert reports and connection stats all look ok?

Thanks for your help Smiley HappySmiley Happy

Distinguished Sage
Posts: 51,295
Registered: ‎21-06-2010

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

ADSL2 + up to 20mb service you would have been on the 8mb service before all your stats are fine given time as the game settles down things will improve

john46 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.
Distinguished Sage
Posts: 51,295
Registered: ‎21-06-2010

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

just a further question are you connecting to the home hub with a wired or wireless connection to the PC/ Games system ?

john46 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.
Beginner
Posts: 13
Registered: ‎24-08-2012
0

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

Really sorry - i am trying to star rate this post but the only number it shows is 1 and then I cannot change it - I wanted to better than that!?
Beginner
Posts: 13
Registered: ‎24-08-2012
0

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

Home hub 3. wired connection from xbox.
3 wireless laptops are often running at the same time though - but surely wired has priority?
Distinguished Sage
Posts: 51,295
Registered: ‎21-06-2010

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

no it does not that will affect your connection and could certainly cause some lag

john46 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.
Aspiring Expert
Posts: 459
Registered: ‎09-08-2011

Re: Lagging on xbox live wired connection. FRUSTRATING!!!

[ Edited ]

Your upload is a little low at the moment, this can also cause the game to lag, it needs constant communication in and out, seems to me the console is having to wait when its sending out instruction, and John is right, having other pc/laptops running at the same time will certainly cause lag, i would suggest only using the xbox during gameplay, all being well, your connection should resync soon and give you a bit more upload. Oh yes, the BT HHB3 isnt very good for prioritizing(excuse my spelling lol), its all auto and we cant change it.