27-11-2010 16h02 - edited 27-11-2010 16h03
enter for homehub
192.168.1.254 in browser click A to Z top right
then ADSL enter pas and click MORE DETAIL
Also post results of test at ( best done from master test socket)
http://speedtester.bt.com/ if you can get it
Have you tried a quite line test
dial 17070 option 2 and listen - should hear nothing
best done with old type analogue phone digital will do but may have slight hiss
do not use home hub phone
on 27-11-2010 17h03
Can't do a speed test, as I don't know my home number. However since, I've plugged it into the master test socket, it's been showing this error, in place of the amber error.
on 27-11-2010 17h05
on 27-11-2010 17h20
Found the number out and it's saying:
Performance Tester is unable to run the speed test for your telephone number:01442******. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again.If you believe it is the correct number for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If yes, then ask him for the Service ID of your broadband connection and try again with this Service ID along with your Telephone Number. If this problem persists, raise the issue with your service provider.
It's definitely the right number, as I phoned my mobile from it.
I can't find a spare phone to test for noise on the line, however, I know that we've had problems with noise before. BT had come out around 2 years ago to fix it.
on 27-11-2010 17h27
Seems to suffer all year round.
I've tried everything, it all works for a day or two then reverts back to it's old tricks, most times worse.
on 27-11-2010 18h05
|Connection time||0 days, 1:02:47|
|Noise margin (Down/Up)||11.5 dB / 15.0 dB|
|Line attenuation (Down/Up)||63.5 dB / 31.5 dB|
|Output power (Down/Up)||15.8 dBm / 11.9 dBm|
|Loss of Framing (Local)||13|
|Loss of Signal (Local)||1|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||82481 / 1|
|CRC Errors (Down/Up)||2812 / 2147480000|
|HEC Errors (Down/Up)||nil / 0|
|Error Seconds (Local)||1527|