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Moderator
Posts: 12,769
Registered: ‎27-01-2010
0

Re: SNR Reset

Hi @Gremlin10 and thanks for posting.

 

I can appreciate how frustrating this is for you and am happy to lend a hand. Can you send me over your details using the contact link in my profile? Once I have them I'll take a look at this for you. We're very busy at present so it's taking longer than expected to reply but once you submit the details we'll get to you in turn.

Cheers

David


DaveM | BT.com Help Site | BT Service Status
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Moderator
Posts: 8,910
Registered: ‎27-01-2010
0

Re: SNR Reset

Hi @Gremlin10,

 

Thank you for sending in your details. I've carried out an SNR reset on your line. You should start to see an improvement over the next few hours. I'll get back in touch with you tomorrow evening to see how your connection is preforming.

 

Thanks

 

PaddyB


PaddyB | BT.com Help Site | BT Service Status
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Contributor
Posts: 60
Registered: ‎16-12-2014
0

Re: SNR Reset

 

 

Cheers Paddy,

 

          It literally happened a 5 or so minutes after you sent that last message.

 

It's working perfectly now.

 

Thank you. :-)

 

 

Capture.PNG

Moderator
Posts: 12,769
Registered: ‎27-01-2010
0

Re: SNR Reset

Great result @Gremlin10. Thanks for letting us know it's all sorted.

 

Cheers

 

David


DaveM | BT.com Help Site | BT Service Status
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