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Community Manager - Retired
Posts: 1,154
Registered: ‎26-01-2010

Slow broadband speeds - find help here

[ Edited ]

BT Broadband Speed Wizard


If you want to improve your broadband speed our BT Broadband Speed Wizard will walk you through simple steps you can take at home to get moving faster online. 


If your are experiencing slow speeds on your broadband connection there are a number of common issues that could be affecting it. Check out our video to see if internal wiring in your house is affecting your broadband speed


Our broadband Help pages also have lots of other tips and advice:


  • Learn how BT broadband works
  • Find out if you can get a free I-Plate/Broadband Accelerator to improve your speed
  • Check the speed of your connection
  • Troubleshooting slow connections

Finally, check online for broadband service problems in your area - If you have a broadband issue, there could be a temporary problem at your local exchange which is affecting your area. 


Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers

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