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Expert
Posts: 337
Registered: ‎05-02-2011
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Accepted Solution

What happened this morning, albeit briefly?

Being a newbie to BT BB, since July 12th I wondered what happened this morning when I was on the interne,t when suddenly I could no longer access any websites. My wireless connection was still there or so I thought but then noticed a yellow exclamation mark over my taskbar's connectionsymbol and when I opened the network centre saw that there was a red cross between my hub's icon and the internet's one.

I went into the other room where the hub is and all three lights were on, blue and stable. I restarted the hub and then in fact turned it off and on again and after a few minutes all lights were blue again and I had WiFi connection. During the period it was not working I also tried my smartphone to connect and this, similarly, couldn't find a WiFi signal.

Distinguished Sage
Posts: 26,272
Registered: ‎27-01-2010
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Re: What happened this morning, albeit briefly?

Probably just one of the home hub 3s oddities which seem to get reported quite often on this forum.

 

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Distinguished Sage
Posts: 49,926
Registered: ‎21-06-2010

Re: What happened this morning, albeit briefly?

I would not worry the hub 3 has some wireless problems occasionally

john46 | BT.com Help Site | BT Service Status
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Beginner
Posts: 7
Registered: ‎07-01-2014
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Re: What happened this morning, albeit briefly?