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DaveBroadband
Contributor
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Message 11 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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Thanks for your help, yes I have been having problems with media (mobile phones) not working well over the wifi connection, but as mentioned in the OP, The internet down load speed was only 0.5Mb at best over the weekend. I purchased a film and had to watch it by restarting the film several times, fast forwarding to where it had previously stopped.

 

I will be monitoring the speed daily, but I'm sure it will drop out again, wheather that is due to congession or adverse weather is yet to be seen.

 

thanks.

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DaveBroadband
Contributor
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Message 12 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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So far so good.

 

Wednesdays performance.

 

performance wed.png

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DaveBroadband
Contributor
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Message 13 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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The internet speed drop so slow that load a new page was painfully slow. Would this be down to congession?

The router has not been powered off.

 

Wednesday 1307 at 1843.png

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DaveBroadband
Contributor
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Message 14 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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1/2 hour later 17:17 hrs. speed has increased slightly. Not a happy camper.

 

Wed 1303 1717hrs.png

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Distinguished Sage
414 Views
Message 15 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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yes it does look like congestion a matter of waiting while BT Wholesale increase capacity they will be aware of the problem but please keep running the speedtest day and night as they are logged on BT Wholesales servers
Moderator
Moderator
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Message 16 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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@DaveBroadband I'm sorry about the issues with your broadband at peak times, it is likely to be congestion but it's best if this is reported to BT Wholesale to make sure it gets sorted. We'll be happy to help with this if you send over your details using the 'contact the mods' link in my forum profile. You can find the link by clicking on my username .

Thanks

Neil

Community ModeratorNeilO
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DaveBroadband
Contributor
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Message 17 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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Early today Thursday 14/07 @ 08:30 

 

performance Thurs 1407.png

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DaveBroadband
Contributor
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Message 18 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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Friday 15.png

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Distinguished Sage
Distinguished Sage
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Message 19 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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the 2 results are almost identical so why one with tick and other with cross?



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DaveBroadband
Contributor
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Message 20 of 55

Re: 0.5Mb connection speed at weekends. poor speed.

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friday 15 slow.png

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