!28 days with outboarband!
I test the speed and NULLMbm, report the fault and all times the send we need to send an engineer 5 engineer’s tested inside and outside no problem found the last engineer suggested than could be the Hub, New Hub but the same problem.
Broadband Speed Test Results
Current Progress :100%
Download Speed (Mbps): 0.08
Upload Speed (Mbps) : 0
Ping Latency (ms): 1042
1. Downstream Test: -provides background information.
0 Mbps 0.25 Mbps
Max Achievable Speed
Download speed achieved during the test was - 0.08 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
IP Profile for your line is - 0.25 Mbps
2. Upstream Test: -provides background information.
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.15Mbps
Upstream Rate IP profile on your line is - 0.83 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
Please close the window using 'Exit' button and contact your ISP for further assistance with these results.
Solved! Go to Solution.
Welcome to this user forum. @tximi13
When was your BT Broadband connection activated?
Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.
can you post conenction stats from your hub please
Good morning @tximi13 .
Welcome to the community and thanks for posting. I’m sorry you’ve had problems with the broadband. I note your thread has been marked as resolved. Would you mind posting back and let us know how it was sorted? It might help other members with similar problems.
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