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Itsover
Aspiring Contributor
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Message 21 of 23

Re: 3 months of endless dropped connections, yet BT say there's not a fault

@Carlusha Ok nws - I always find that brings back many happy memories of school days, I really enjoy it, hope u find the same

StuartH
Moderator
Moderator
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Message 22 of 23

Re: 3 months of endless dropped connections, yet BT say there's not a fault

Hi @Itsover
Apologies for the lack of updates on this case.
As mentioned previously its been passed to a specialist team to investigate it on a network level.
In a great deal many cases you might actually hear something before I do, given the specialist nature.
I have a contact who I have reached out to today to get an update, regrettably in the last month when I have done this it's pretty much an update of it's still being investigated.
As soon as I have an update I will be in touch, it hasn't been forgotten about, but again I apologise for the length of time it's taking.
Thanks
Stuart

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Itsover
Aspiring Contributor
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Message 23 of 23

Re: 3 months of endless dropped connections, yet BT say there's not a fault

Many thanks for your help, Stuart 👍
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