Hi all, currently live in a rural area and get pretty slow speeds:
If I do a speed test I generally get download speeds of around 0.5 Mbps, so from this I assume my connection is ADSL Max, but is there any other way to tell?
If this is the case, would it be possible to try 2+, as any increase in speed would be appreciated? How do I go about trying this out?
Thanks for your help, I really appreciate it!
As I thought ... your loop loss is going to be the achilles heal.
Your on max at the moment 992.1 is g.dmt ... one way discreet multitone DLM
Trouble is it's running above default 6db snrm as well, only a tad, but you'd need a deathly quiet line
at around 54-57db loop loss for the mux to logically consider modulating ADSL2, and if it was provisioned.
I could tell you to spend good money and break your back doing all manner of things to get it to 6db default
but it would be a gamble, and no guarantees.
You could request the mods to look at it, do some tests ... but I wouldn't hold much hope of it seeing any stability
on ADSL2 at that distance from the mux.
It could possibly have been, allbeit temporarily.
I say that because when the foundation for 21CN was laid, virtually all mux's and associated exchanges were updated
to be backward compatible with data transmission protocols.
What that means is ... if ADSL2 was tried, and DLM killed it because of instability, it would automatically give you the next best thing .... visa vee Max.
You may have aluminium lines, being rural, some do, others are luckier ... do you know?
Is the line crackle and noise -free? Try 17070 option 2 quiet line test, you should hear nothing.
We can perhaps ask the BT mods here on the forum to check your present contract to see what it is supposed to be
and maybe perform some tests?
Maybe worth it. 😉
Sorry, I have no idea if the lines are aluminium or not.
Just did the quiet line test and can confirm it is crackle and noise free.
Yes maybe that would be the best option, do you know how I would go about this?
Thanks for all this Roger, you are very informative, even though I don't understand your technical details lol
If you log into your BT acccount at MyBT it should tell you what your package is ... or should be.
However, I'll flag the topic for help and see what happens.
You may have to wait a day or two ... but if a moderator posts an invite link, fill in the details and take it from there.
Hi @Tonyboyd94 We will be happy to look at your connection to see if anything can be changed to improve your connection if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.