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Message 21 of 71

Re: Actual Speed versus Contract Speed

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For sure

 

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Message 22 of 71

Re: Actual Speed versus Contract Speed

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You've actually been put on the "Up to 8 Meg" ADSL Max instead of the "Up to 24 Meg" ADSL2+ that you were promised at sign-up.

 

On ADSL Max you should be getting about 6.5 Meg Data rate. Were you to move to ADSL2+ you would get about 7.2 Meg Down but your Up Data rate would be about 1 Meg.

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Message 23 of 71

Re: Actual Speed versus Contract Speed

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@XRaySpeX I signed up for the up to 17meg package although I was promised only 8meg - don't know why they can't do up to 17meg. I could cope with this if it was what I was getting but the 3meg  that I am getting is ridiculous. Thanks 

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Message 24 of 71

Re: Actual Speed versus Contract Speed

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you can only get as fastas you line can handle which is shown in the dslchecker results



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Message 25 of 71

Re: Actual Speed versus Contract Speed

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But swapping to adsl2/2+ SHOULD help @imjolly ? 

 

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Message 26 of 71

Re: Actual Speed versus Contract Speed

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Yes if you look at dslchecker results you are on adslmax and moving to adsl2/2+


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Message 27 of 71

Re: Actual Speed versus Contract Speed

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Thanks Imjolly
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Message 28 of 71

Re: Actual Speed versus Contract Speed

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with your attenuation I would be looking for about 8/9mb connection speed



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Message 29 of 71

Re: Actual Speed versus Contract Speed

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@imjolly: Yes, I'd go by the attenuation rather than the BTw Checker.

 

Yes, at the current attenuation, 41.5 dB, ADSL2+ will give 8-9 Meg, but generally going from ADSL Max to ADSL2+ the attenuation increases by 3 dB. So I'm saying about 7 Meg.

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Message 30 of 71

Re: Actual Speed versus Contract Speed

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@lyn6 wrote:

I signed up for the up to 17meg package


Yes, that's ADSL2+. By advertising rules BT can only advertise it as "Up to 17 Meg" but technically it is really "Up to 24 Meg".

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