Hopefully @JohnC2 will check back and see my post and then help make changes to your connection
The adjustments have all been done and I'm now up to the heady speed of 6.2mbps. This may not sound much to some but as I had less than 1mbps a week ago and was only ever promised 8mbps by BT in this area, this is a good result.
You guys really are amazing and I can't thank @imjolly & @JohnC2 enough for your help and patience getting this sorted.
did you up speed increase as well like expected?
I was hoping the up speed would increase to somewhere 0.8/1mb. As you say your have seen a great improvement in your down speed with mod help
@JohnC2 sorry I missed you again. I've texted to close the case as beleive you've done everything you can for now. If speed drops significantly again then I'll start a new case. Once again thank for you time & patience
Hi @lyn6 Thanks for posting back and sorry for the problems when trying to speak with you on Thursday. I will close the case off and hopefully there will be no significant drop in speed in the future. 🙂
Just a quick update...................... I've given up!!!! Speed is back below 5mbps (mostly below 4mbps) so I'm ditching ADSL for fibre - kind of think that was what BT wanted all along. Thanks again to you all for your help and sorry I've not been able to stick with it.
You must be quite close to the cabinet, so you should get maximum speed on BT Infinity 1, and 2.
ADSL can be a bit variable when you are a long distance from the exchange, which is why FTTC was installed.