Solved! Go to Solution.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
First try a single restart, as @RogerB has suggested, and see if the connection speed improves.
Hi @megacity4 Sorry you have not seen any improvement over the last 10 days.
Drop us over your details and we will be happy to see what's going on and help you with this. You can contact us by clicking on my user name and selecting contact the mods.