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CJM1
Beginner
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Message 1 of 3

Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately?

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Line has been snapped 2 weeks already - Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately? - Thanks

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JohnC2
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Re: Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately?

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Hi @CJM1,  welcome to the forum, and thanks for your post. Check out Automatic Compensation and it outlines when you would be entitled to compensation. It is only one payment of £8 per day whether you have a total loss of telephone or broadband service or both.

cheers

John

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CJM1
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Message 3 of 3

Re: Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately?

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Thanks - Was just checking, as our line has been down nearly 3 weeks...........

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