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Beginner
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Message 1 of 8

BT Broadband Speed Checker

Speed check results no longer display.

Is there a fix for this please.

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7 REPLIES 7
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Expert
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Message 2 of 8

Re: BT Broadband Speed Checker

Hey @Rich133 

What speed checker are you trying to use?

Please provide the URL.

Thanks

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Beginner
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Message 3 of 8

Re: BT Broadband Speed Checker

Hi Albertj,
I'm trying to use the speed checker from the BT Website

https://support.bt.com/fix/bbspeedtest/

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: BT Broadband Speed Checker

Try   http://www.speedtest.btwholesale.com/



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Beginner
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Message 5 of 8

Re: BT Broadband Speed Checker

Thanks for the suggested alternative which works fine.

However,  even after the webpage maintenance last night, there is still a problem with Speed Check from HELP on BT.com. It runs but fails to display any results.

A fix is needed.

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Aspiring Expert
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Message 6 of 8

Re: BT Broadband Speed Checker

Just as a matter of interest, the diagnostic page via
http://www.speedtest.btwholesale.com/

has not been available most of today for some unexplained reason.

_________________________

Alan
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Distinguished Sage
Distinguished Sage
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Message 7 of 8

Re: BT Broadband Speed Checker

just tried it and working fine for me



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Aspiring Expert
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Message 8 of 8

Re: BT Broadband Speed Checker

It is sometimes only available briefly, if at all, when you use the page. Basically, it seems just a matter of luck to get the Diagnostics link. Same on all browsers.
_________________________

Alan
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