Whenever using Netflix, Lovefilm or Now TV can generally only watch 20 mins or so before the connection is broken - it then usually takes 3-4 minutes of buffering before the stream resumes playing.
If I am browsing the web at the same time I am also unable to access any websites (connection times out) for the same 3-4 minutes. The lights on the home hub are always all blue however.
It's almost as through my internet connection is "stalling" if that makes sence - have spent hours (and I mean hours) on the phone to BT support who say their is nothing wrong with the connection.
I have tried all the usual things to try and fix this (changed wireless channel number, changed wireless mode from b/g/n to b/g etc etc). The home hub is also connected to the master socket directly via a microfilter.
Anyone any ideas?
Performing the quite line test I can hear a slight crackle every now and again but am using a cordless phone (don't have a normal corded phone handy to perform the test) so not sure if its just the phone.
We did have a fault with the line a few months ago and have had the problem ever since BT "fixed" it - but despite at least 3 calls to BT since they always say the phone line is fine and won't do anything further.
you will need the forum mods help to change the latency also that noise needs resolving as well that is why i suggested the test socket as that then eliminates the internal wiring
Thanks guys - will try the test socket tomorrow evening and post the results from the home hub up.
ok when you do could you post them up with a few hours connection time so wee can see the errors then
Right, here are the logs from the router this evening - now plugged into the test socket and after a few hours use.