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Distinguished Sage
Distinguished Sage
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Message 11 of 19

Re: Help! TP Link VR2600 - Annex A/B and BT .. woes ...

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You seem to be connected ok, what makes you think you aren't?

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Distinguished Sage
Distinguished Sage
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Message 12 of 19

Re: BT HH5 : constant watchdog resets

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Did you input the correct login details?

 

Username is homehub@btbroadband.com and password is bt.

 

Cannot see anything in the specs that should stop it working?

 

Is the DSL showing as connected?

 

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TimCurtis
Recognised Expert
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Message 13 of 19

Re: Help! TP Link VR2600 - Annex A/B and BT .. woes ...

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@licquorice wrote:

You seem to be connected ok, what makes you think you aren't?


But possibly not logging into BT.

 

Use username of "bthomehub@btbroadband.com" (or ????@btbroadband.com if you like ) & password of "bt"

 

Annex A is fine, that's how I'm connected.

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Distinguished Sage
Distinguished Sage
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Message 14 of 19

Re: Help! TP Link VR2600 - Annex A/B and BT .. woes ...

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@bunyarra

You had two threads running which causes confusion. I have merged the two together.

 

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bunyarra
Aspiring Contributor
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Message 15 of 19

Re: BT HH5 : constant watchdog resets

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Hi Keith,

 

No, DSL is not showing as connected. Think this was what the TP Link TS person thought modulation was the cause. 

 

UserID is correct (did not try bt as the password .. will have a go but as it does not even connect, think it might not be the case). 

 

Thanks,

 

Mike

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bunyarra
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Message 16 of 19

Re: Help! TP Link VR2600 - Annex A/B and BT .. woes ...

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@licquorice wrote:

You seem to be connected ok, what makes you think you aren't?


Sorry - bit confusing in my post. Those were the old BT logs to show what it was connecting as.  The TP Link modem will not even give a solid DSL connection light - fails to negotiate.

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Distinguished Sage
Distinguished Sage
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Message 17 of 19

Re: Help! TP Link VR2600 - Annex A/B and BT .. woes ...

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I assume this is not really ADSL, but unlimited faster broadband delivered from a fibre cabinet, judging by the BT Wholesale upload profile?

Its possible that the TP-Link is having difficulty with determining the modulation.

 

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bunyarra
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Message 18 of 19

Re: Help! TP Link VR2600 - Annex A/B and BT .. woes ...

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@Keith_Beddoe wrote:

I assume this is not really ADSL, but unlimited faster broadband delivered from a fibre cabinet, judging by the BT Wholesale upload profile?

Its possible that the TP-Link is having difficulty with determining the modulation.

 


Hi Keith,

 

I think that's exactly what it is. We now have a Fibre cabinet quite close but we used to be miles away - when we originally got connected, they said it was not the Infinity package but something slower. 

 

I'll might just have to return this one and try a Netgear ... anything's better than the disconnecting HH5 🙂

 

Shame as it does look a nice package with great reviews. Really appreciate your input.

 

Mike

 

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bunyarra
Aspiring Contributor
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Message 19 of 19

Netgear D7000 > HH5!

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Thought I'd just feedback my experiences on this problem.

 

  • Months of line dropping that was getting worse, ended with a dozen/day
  • It was suggested this might be a HH5 issue - quite believable 🙂
  • Ordered a TP Link Archer VR2600 but did not establish a DSL connection, I needed Annex B and the unit does not offer it
  • Ordered a Netgear D7000 - worked first time .. yay
  • No dropouts in 12 hours .. yes, early days I know but I would have had 3-4 by then with the HH5

My only quesion now is the bRas profile must have dropped over the last 3-4 days of HH5 connected - IP profile went down from a very stable 14Mb to 10

 

Will this just gradually fix itself? I download a great deal of data for work so every Mb is precious 🙂

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