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Chewster
Newbie
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Message 1 of 6

BT Home Hub 3 Not compatible with BT phone line?

Can anyone explain this?

 

I have just got off the telephone with my favorite call centre, BT Support.

 

To cut a Very long story short i was told that the BT Home Hub V3 is not compatible with th BT line.

 

Has anyone else had this?

 

Confused? not the only one.

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: BT Home Hub 3 Not compatible with BT phone line?

welcome to the forum

 

I wonder if what support was saying was tha the HH3 is not compatible with BB talk nor can it be used like a dect base station



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Distinguished Guru
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Message 3 of 6

Re: BT Home Hub 3 Not compatible with BT phone line?

Hi Chewster and welcome

 

Ah, the joys of the call centre!!

 

The V3 WILL work on a BT line - it's the BBTalk that won't

 

Guess the 'ears' doesn't know what the elbow is doingSmiley Very Happy

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Chewster
Newbie
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Message 4 of 6

Re: BT Home Hub 3 Not compatible with BT phone line?

Haven't got or want BBtalk. Ive got a Netgear router at the mo running quite happlily (although BT dont hand out the router settings too easlily, had to get them from a third party forum).

BT hub - BT line, dosnt work. Netgear Hub - BT Line, works.

go figure.
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Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: BT Home Hub 3 Not compatible with BT phone line?

sounds like a faulty hub - not unknown and more common than you think



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Message 6 of 6

Re: BT Home Hub 3 Not compatible with BT phone line?

Hi worth noting bt do provide the information for configuring a non bt router for future reference here is the bt link http://bt.custhelp.com/app/answers/detail/a_id/644/~/how-do-i-configure-my-non-bt-router-to-work-wit...