cancel
Showing results for 
Search instead for 
Did you mean: 
maidmarion1973
Aspiring Contributor
703 Views
Message 11 of 12

Re: BT Vision On Demand - Stalling/Not working & Slow Broadband

Update: Now BT Vision on-demand is not working through the test socket either 😞
0 Ratings
Distinguished Sage
Distinguished Sage
697 Views
Message 12 of 12

Re: BT Vision On Demand - Stalling/Not working & Slow Broadband

As your phone is not working either, it does look like a wire has become disconnected.

 

You will have to report that you have no dial-tone, its best not to mention broadband. Once your phone line is fixed, the broadband should get better.

 

Use the online fault reporting here https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults

0 Ratings