cancel
Showing results for 
Search instead for 
Did you mean: 
Distinguished Sage
Distinguished Sage
305 Views
Message 11 of 23

Re: Broadband Speed Cap

If still using netgear can you go to router stats and then show statistics at bottom and post the information please



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
jinky123
Contributor
289 Views
Message 12 of 23

Re: Broadband Speed Cap

Have been connected for 121+ hours which by my reckoning is 5 days, no disconnects and still no speed increase, still the same at 3064 kbps down and 1005 kbps up.

 

# adslctl info --stats
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason:    8000
Channel: FAST, Upstream rate = 1005 Kbps, Downstream rate = 3064 Kbps
Link Power State: L0
Mode:            ADSL2+
Channel:        Fast
Trellis:        UN /DN
Line Status:        No Defect
Training Status:    Showtime
        Down        Up
SNR (dB):    4.6        6.0
Attn(dB):    45.0        23.1
Pwr(dBm):    0.0        12.8
Max(Kbps):    10092        1020
Rate (Kbps):    3064        1005
            G.dmt framing
K:        7(0)        47
R:        14        8
S:        1        4
😧        160        4
            ADSL2 framing
MSGc:        106        10
B:        6        46
M:        1        4
T:        8        3
R:        14        8
S:        0.0717        5.9393
L:        2340        264
😧        416        4
            Counters
SF:        27142036        25676316
SFErr(CRCErr):    1649        0
RS:        2844428358        1704957
RSCorr:        2467063        10
RSUnCorr:    69321        0

HEC:        1441        0
OCD:        27        0
LCD:        0        0
Total Cells:    3154608623        1941817
Data Cells:    304538156        340857
Drop Cells:    0
Bit Errors:    0        0

ES:        6527        0
SES:        2336        1
UAS:        2403        0
AS(Uptime):    436498

INP:        9.95        0.48
PER:        16.08        17.81
delay:        7.46        5.93
OR:        55.71        7.18

Bitswap:    6082        6705
Total uptime:    1223835

Total time = 1 days 5 hours 5 min 25 sec
SF  = 76084647
CRC = 138696
LOS = 71
LOF = 138
ES  = 6527
Latest 1 day time = 5 hours 5 min 25 sec
SF  = 1139457
CRC = 0
LOS = 0
LOF = 0
ES  = 0
Latest 15 minutes time = 5 min 25 sec
SF  = 20207
CRC = 0
LOS = 0
LOF = 0
ES  = 0
Previous 15 minutes time = 15 min 0 sec
SF  = 56006
CRC = 0
LOS = 0
LOF = 0
ES  = 0
Previous 1 day time = 24 hours 0 sec
SF  = 5372476
CRC = 372
LOS = 0
LOF = 0
ES  = 25
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF  = 55944
CRC = 0
LOS = 0
LOF = 0
ES  = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF  = 55944
CRC = 0
LOS = 0
LOF = 0
ES  = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF  = 56006
CRC = 0
LOS = 0
LOF = 0
ES  = 0
Showtime Drop Reason:    8000
Last Retrain Reason:    8000
#

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
284 Views
Message 13 of 23

Re: Broadband Speed Cap

instead of the adsl diagnostic information from the netgear can you just post the information from 'show statistics' at the bottom of the router status page please



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
jinky123
Contributor
276 Views
Message 14 of 23

Re: Broadband Speed Cap

Connection Status

 
Connection Time144:58:05
Connecting to ServerConnected
NegotiationSuccess
AuthenticationSuccess
Getting IP Addresses86.151.xxx.xxx
Getting Network Mask255.255.255.255
0 Ratings
Reply
jinky123
Contributor
274 Views
Message 15 of 23

Re: Broadband Speed Cap

System Up Time 364:50:28
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA1908736624118165052458051144:59:23
LAN10M/100M5206145639452943012511379364:50:25
WLAN11M/54M/108M0000000:00:00

ADSL LinkDownstreamUpstream
Connection Speed3064 kbps1005 kbps
Line Attenuation45.0 db23.1 db
Noise Margin3.8 db5.7 db
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
273 Views
Message 16 of 23

Re: Broadband Speed Cap

It' s 'show statistics' not connection status please

 

edit

 

beat me to it



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
269 Views
Message 17 of 23

Re: Broadband Speed Cap

As the stats show 6 days connection time can you try 1 reset tomorrow about midday and post statistics.  If still the same the mods will help reset your connection as you have already shown stable connection



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
jinky123
Contributor
250 Views
Message 18 of 23

Re: Broadband Speed Cap

Did a reset as suggested speed is unchanged at arround 3Mbps from previous 6 days + uninterrupted connection

        Down        Up
SNR (dB):    2.3        6.1
Attn(dB):    45.0        23.1
Pwr(dBm):    0.0        12.8
Max(Kbps):    8624        1040
Rate (Kbps):    3069        1029

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
246 Views
Message 19 of 23

Re: Broadband Speed Cap

certainly something killing your broadband and now need mods help and probably engineer visit.  mods will post a contact us link after reading this  




contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Moderator
Moderator
237 Views
Message 20 of 23

Re: Broadband Speed Cap

Hi Jinky123,

 

I can take a look at your connection. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply