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Beginner
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Message 11 of 14

Re: Broadband connection stuck at 283kbps - possible ip profile banded and signal noise high

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@Keith_Beddoe - yes I have contacted @DavidM yesterday via the contact form

@DavidM - Thank you for the kind update

 

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Message 12 of 14

Re: Broadband connection stuck at 283kbps - possible ip profile banded and signal noise high

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@wyip2k3 I tried to call there but was unable to reach you, I've manually reset your IP profile which should sort this for you. Please can you check your connection speed and post back to let me know if this has helped?

 

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Message 13 of 14

Re: Broadband connection stuck at 283kbps - possible ip profile banded and signal noise high

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Hi @NeilO

Thank you for the kind update and apologies for missing your call. Was out doing the family weekly shop. I can confirm that the manual reset has worked and below is the latest stats.

Connection information
Line stateConnected
Connection time0 days, 3:58:03
Downstream10,791 Kbps
Upstream1,159 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)5.2 dB / 5.2 dB
Line attenuation (Down/Up)34.0 dB / 20.6 dB
Output power (Down/Up)0.0 dBm / 12.8 dBm
Loss of Framing (Local)44
Loss of Signal (Local)5
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 2
CRC Errors (Down/Up)384 / N/A
HEC Errors (Down/Up)N/A / 3
Error Seconds (Local)236
Thank you so much for all your help and assistance - really greatly appreciated. Have a wonderful day and weekend!
 
Best regards
wyip2k3
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Message 14 of 14

Re: Broadband connection stuck at 283kbps - possible ip profile banded and signal noise high

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@wyip2k3 Brilliant, thanks for posting back to let me know that worked Smiley Happy

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