Not sure if anyone else has this issue. For the last 2 weeks only our internet suddenly drops from 6mb to 0.5mb. I can't even load a basic web page! It slowly tends to crawl back up to 6mb about 30 minutes later. Runs fine and then about an hour later does it again.
Is it possible something is interfering during the afternoon. Could someone be doing something fairly draining? As i work from home and my job is creating websites and email campaigns, i can't work now from 4pm onwards. I just wondered if anyone else had any ideas or heard of this before? It's exactly the same time every day.
I have called BT but they tests show 8mb to us, even though i was trying to load a web page at the time i called them!
Any help or advice welcome! 🙂
Are any problems showing at your exchange these links may help you
can you please run the further diagnostics part of the BT speed test this test appears after the first test completes http://speedtest.btwholesale.com/
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
No need to apologise Finkk,
We were all new at one stage or another!
Good morning 🙂 OK ADSL Stats are: