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Distinguished Sage
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Message 21 of 29

Re: Broadband disconnection issues.

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I have asked a forum moderator to help you they will post their contact link here
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Moderator
Moderator
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Message 22 of 29

Re: Broadband disconnection issues.

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We should hopefully be able to do that for you @TcwH.

 

Get in touch with us by clicking on my user name and then on contact the mods. We'll get back in touch with you within the next few days.

 

Thanks

 

DanielS

Community ModeratorDannyS
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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TcwH
Aspiring Contributor
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Message 23 of 29

Re: Broadband disconnection issues.

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I can't see a contact the mods option (unless I'm being blind), I clicked on your name.

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Distinguished Sage
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Message 24 of 29

Re: Broadband disconnection issues.

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The link looks like this mod contact.JPG

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TcwH
Aspiring Contributor
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Message 25 of 29

Re: Broadband disconnection issues.

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Yeah I'm logged in clicked both of your names but it just shows your recent posts.

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Distinguished Sage
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Message 26 of 29

Re: Broadband disconnection issues.

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I am not a moderator so that explains mine not showing the link
I will ask a mod to make the link available to you
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Moderator
Moderator
193 Views
Message 27 of 29

Re: Broadband disconnection issues.

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Hi @TcwH,

 

Can you check it again for me please as it may not have been showing to you:

 

ContactTheMods.png

 

Thanks

 

DanielS

Community ModeratorDannyS
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Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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TcwH
Aspiring Contributor
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Message 28 of 29

Re: Broadband disconnection issues.

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Yep it works now, email sent, thanks.
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Moderator
Moderator
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Message 29 of 29

Re: Broadband disconnection issues.

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Hi Everyone, Just to confirm that interleaving was removed and this resolved the issue.

 

Cheers

John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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