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BenNorth22
Beginner
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Message 1 of 2

Broadband dropping out constantly

Hi all. Broadband is slow as I live rurally however we have had 2 separate lines installed to help accommodate for this, although not ideal. However the recently installed new line keeps dropping out constantly to the point there it’s off most of the day or unusably slow. However engineers come out test the line and say everything is fine. Today we had an engineer come out and check the WORKING line to tell us that’s it’s fine and then wouldn’t work on the faulty one that was reported as faulty it’s past the point of a joke now and don’t seem to be getting anywhere fast. Any suggestions as a household on such bad speeds is almost impossible thanks 

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DanielS
Moderator
Moderator
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Message 2 of 2

Re: Broadband dropping out constantly

Hi @BenNorth22,

I am sorry to see that your connection has been dropping out on your second line.

Are you only noticing the drops when using wireless on that line?

Thanks

DanielS

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