have you turned of smart setup http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
have you split the networks http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1
have you increased to lease time from 1 day to max 21 days?
yes especially as you are using wireless devices you may be getting interference from a nearby router maybe another hub
I have changed the settings which you suggested, but am still finding that the hub suddenly changes from Blue to a Flashing Orange, specially when the landline calls.
Any other suggestions?
Try using the test socket and then try phoning your home with mobile and see if broadband still drops connection. If it does then I think you have a high resistance fault and need to report a phone fault to 151 with no mention of broadband http://www.kitz.co.uk/adsl/connectionprobs.htm
Thank you very much for the quick reply. I cannot check the test socket as my socket does not have one. I have an original socket, which does not have the test one on.
It only happens now and again, today though it has happened 5 times, even when not using the internet or the phone line.
if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream