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Pdo1969
Contributor
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Message 31 of 53

Re: Broadband speed dropped last week.

Master socket now but I've run this stuff multiple times on the test socket. Same result.
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Distinguished Sage
Distinguished Sage
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Message 32 of 53

Re: Broadband speed dropped last week.

if you can get speeds of 5/7mb then profile not stuck low and need to look for another cause hence why test socket to eliminate internal wiring

 

do you use an phone extension cable to reach master/test socket?  is there any christmas lights near router which could cause interference?

 

congestion would normally be at peak times and be fairly constant not wide fluctuations - 0.5mb then within minutes jump to 7mb



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Pdo1969
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Message 33 of 53

Re: Broadband speed dropped last week.

It's on an extension atm but the previous similar tests were with the hub diectly into the test socket. No lights or anything else near it.

Moving it again requires me turning it off again. Is that advisable now? Does the reported 20+db nois maybe have something to do with it? My neighbour had this exact problem a few months ago and after pestering 151 an engineer supposedly fixed it a couple of days later.
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SuperSajuuk
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Message 34 of 53

Re: Broadband speed dropped last week.

Your noise margin being high is fine, you are getting maximum speed possible on ADSL Max, so the noise margin is higher than normal. It's usually higher than norm of 6db due to short line attenuation.
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Pdo1969
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Message 35 of 53

Re: Broadband speed dropped last week.

I'm going to try one last thing to make sure it's not my wiring.  I'll put the hub back on the test socket (although I imagine it's on the same wires as the master one as they're both on the first box as it comes into the house) and also try another ethernet cable. If it still doesn't get reasonable speeds then it's definitely not my end, unless there's a problem with the hub.. 

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Distinguished Sage
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Message 36 of 53

Re: Broadband speed dropped last week.

and without the phone extension cable



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Pdo1969
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Message 37 of 53

Re: Broadband speed dropped last week.

Latest test result.

 

FAQ

Results Image not loaded

 

 

1. Best Effort Test:

Download Speed : 0.57 Mbps

 



Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

 

 

 

That's with all new cables, hub directly into the test socket (on mine the faceplate is just an adapter that plugs directly into the test socket so the master socket is basically the same thing, but worth losing as much between me and the outside world as possible), just pc plugged in with new ethernet cable, no wifi devices.

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Distinguished Sage
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Message 38 of 53

Re: Broadband speed dropped last week.

test socketmaster should look like this  test socket.jpg



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Pdo1969
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Message 39 of 53

Re: Broadband speed dropped last week.

That's the one.  Faceplate removed and conected straight into the internal socket.

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Pdo1969
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Message 40 of 53

Re: Broadband speed dropped last week.

Just ran another 3 tests and got 5.6 5.6 and 1.01 😕

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