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Distinguished Sage
Distinguished Sage
146 Views
Message 11 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

if master looks like this master socket nte5.jpg  can you connect to the socket behind the bottom half.  this will eliniante any problems caused by your internal wiring.  then can you post new stats please



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Langy91
Beginner
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Message 12 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

Download speedachieved during the test was - 660 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :2048 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps

 

 

Neither of the 2 sockets look anything like that, they're both just plain with a single socket in the middle. and a T in the bottom right corner carved into the plastic.

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Distinguished Sage
Distinguished Sage
141 Views
Message 13 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

your profile is low due the resets but first trying to improve connection speed by trying tets socket



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Langy91
Beginner
135 Views
Message 14 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

Both sockets look exactly the same so I have no idea which is the master, I assume the one i'm using downstairs is the Master, though both have a T carved on them.
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Distinguished Sage
Distinguished Sage
131 Views
Message 15 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

the master will be the socket where the BT line enters from outside.  can you see if there is an orange bellwire connected to terminal 3 and if so removed from both sockets as it can cause noise problems http://www.filesaveas.com/jarviser/index.html



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Langy91
Beginner
130 Views
Message 16 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

Tried in both sockets and both have the exact same statistics.

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Distinguished Sage
Distinguished Sage
126 Views
Message 17 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

did you check for the bellwire?  constantly disconnecting your router will not help your connection



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Langy91
Beginner
124 Views
Message 18 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

There is 3 wires on the bottom socket but is there a point in taking out the "orange" one? I have no noise problems using the phone on the downstairs socket.

 

Could there possibly be a fault with the line somewhere between myself and the exchange point?

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Distinguished Sage
121 Views
Message 19 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

yes that wire is a carrier of interference that can affect broadband badly
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Distinguished Sage
Distinguished Sage
117 Views
Message 20 of 24

Re: Broadband speed has dramatically reduced, i'd be faster on Dial up.

if orange bellwire on 1 socket the probability is that it is there in the other socket - need to remove both



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