Been a while since I've posted but I'm having some major issues with my Internet again and the call centres are about as much use as a chocolate firegard.
Basically I'm have big problems playing online games. This has always been a bit of problem intermittently but recently its been impossible.
Speedtest.net is reading my PING at over 600 and I've lost 1mb download speed so I'm now down to 1.5mb
My usual speeds are around 60ping and 2.5 download.
Like I say, I've called BT about this and they are telling me there is no problem with my broadband and Premier Calls tell me that there is no fault on the line so I'm stuck between a rock and a hard place as you can imagine.
I'm using a BT home hub 3.0 and I've just found port forwarding using http://192.168.1.254 but I doubt this can help me with a ping of 600.
Any help would be greatly appreciated.
Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Could you also please post a traceroute to BBC.co.uk
This is a customer to customer self help forum the only BT presence here are the forum moderators
Thank you for the quick responce,
ADSL Line Status
|Connection time:||0 day, 01:24:41|
|Modulation:||G.992.5 Annex A|
|Noise margin (Down/Up):||9.0 dB / 6.3 dB|
|Line attenuation (Down/Up):||60.0 dB / 33.9 dB|
|Output power (Down/Up):||18.5 dBm / 12.0 dBm|
|FEC Events (Down/Up):||58 / 279|
|CRC Events (Down/Up):||9 / 0|
|Loss of Framing (Local/Remote):||0 / 0|
|Loss of Signal (Local/Remote):||0 / 0|
|Loss of Power (Local/Remote):||0 / 0|
|Loss of Link (Remote):||0|
|HEC Errors (Down/Up):||22 / 0|
|Error Seconds (Local/Remote):||0 / 0|