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DavidMc1984
Contributor
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Message 1 of 8

Can I be switched to ADSL2+ now please

Hi, ADSL2+ is avilable in my area now can I be upgraded please?

 

Telephone Number *********** on Exchange DUNOON is served by Cabinet 16

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Can I be switched to ADSL2+ now please

 
 

from reading you previous posts I doubt adsl2 will give you much faster down speed but it will increase your up speed.  the consequence maybe a less stable connection as adsl2 is more aggressive on any line noise which appeared to have increased your noise margin to 9db  see what mods think   they will post a contact us link 





contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email

 


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Moderator-Retired
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Message 3 of 8

Re: Can I be switched to ADSL2+ now please

Hi DavidMc1984, 

 

Thanks for your post. Can you send me in your details using the "Contact The Mods" link found in my profile and I will see if upgrading you to ADSL2+ will be best for you. 

 

Thanks,

OlgaC 

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DavidMc1984
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Message 4 of 8

Re: Can I be switched to ADSL2+ now please

Thanks for replies, details sent
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DavidMc1984
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Message 5 of 8

Re: Can I be switched to ADSL2+ now please

Hi, just seeing if there;s any update to this, Received a call from bt before christmas saying I will be switched over soon but I don't think there's been much change, the download and upload speed has dropped slightly, so the upgrade order is still going through since it's the busy period?
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Distinguished Sage
Distinguished Sage
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Message 6 of 8

Re: Can I be switched to ADSL2+ now please

can you post the stats from your router please  quite possible a delay due to holidays



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DavidMc1984
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Message 7 of 8

Re: Can I be switched to ADSL2+ now please

Yea figured it would be busy at this time so just checking to see if there was any update.

 

09:40:06, 24 Dec.(522575.130000) DSL noise margin: 25.00 dB upstream, 6.10 dB downstream
09:40:06, 24 Dec.(522575.060000) DSL line rate: 448 Kbps upstream, 3968 Kbps downstream
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Distinguished Sage
Distinguished Sage
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Message 8 of 8

Re: Can I be switched to ADSL2+ now please

 Speed better than estimated so hopefully adsl2 will be as good if not slightly better



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