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bobby67
Beginner
109 Views
Message 1 of 4

Can't get ADSL2+

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Our local exchange in Winchburgh has been upgraded to ADLS2+ allowing speeds of up to 17Mbps. But when I go onto dslchecker.bt.com it still shows that I can only get speeds of up to 7Mbps. Our friends in the street next to ours can get ADSL2+ at 17Mbps according to the dslchecker. Why would this be?  😞

 

This is what I get

 

Microsoft-Edge-Web-Notes-BT-Broadb1568640.jpg

 

 

And our friends who live one street away get

 

Microsoft-Edge-Web-Notes-BT-Broadb1898375.jpg

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3 REPLIES 3
Distinguished Sage
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Message 2 of 4

Re: Can't get ADSL2+

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most likely because their lines are shorter length to the exchange then yours are
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bobby67
Beginner
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Message 3 of 4

Re: Can't get ADSL2+

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What I don't understand is our friends house is only 40 feet away and they can get the increased speed. I would have thought that I would have seen some kind of gradual increase/decrease rather that a clear cut 'Yes you can get it or' 'No change'.

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Boudges
Aspiring Expert
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Message 4 of 4

Re: Can't get ADSL2+

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Unfortunately no two lines are the same. This is an example of that There are just too many variables that come into play 😞

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