I would like to set a a netgear 2200 router as a spare in case my BT router goes wrong.
I have used a similar netgear router with BT in the past with no problems however now when I try to set up the netgrear router, connection is refused. Has there been a change in policy so ony BT routers are allowed?
These are the settings I am trying to use:
Password: not needed
Encapsulation: PPoA or PPoATM
Muliplexing: VC-based or VC Mux
VPI: 0 (zero)
Solved! Go to Solution.
Thank you, that worked. In the past it didn't matter what you put in front of the @ sign.
I got no help on this from the BT help desk, just you can't do it.
I am using a Netgear D7000 that replaced a faulty HomeHub. BT help desk refused to help with setup as it wasn't their equipment. They expected me to remain offline for the four days it took for a BT router to arrive. BT Home Hub is now a spare in case there is a future fault.
Username is email@example.com you may need to enter a password, if so, just use BT.
That worked for me
I didn't need any password this time.
I feel tempted to ue the netgear router too, I have found them very reliable in the past and my BT router needs to be reset occasionally when the wifi goes wrong.