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Georgio
Aspiring Contributor
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Message 1 of 6

Changing from Interleaved to Fast.

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Hello,

I woke up this morning and saw that the connection got reset and my ping is around 45 instead of 25. I saw that people are able to request to change the latency mode from interleaved to fast. And I am on ADSL with max down of 20 mbps.

I had fast for the past 3 months. No clue what happened. The Noise margin did go up from 2 to 6 but that always goes up and down every 14 days.

Connection for the past couple months has been stable.


Thank You.

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imjolly
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Message 2 of 6

Re: Changing from Interleaved to Fast.

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can you post hub/router stats

if your connection is dropping is there any line noise?  dial 17070 option 2  should be silent and best with corded phone

no point getting manually changed to fast until your connection is stable otherwise you will be back interleaved in days



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Georgio
Aspiring Contributor
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Message 3 of 6

Re: Changing from Interleaved to Fast.

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Hello,

Thank you for the reply.

BT HUB 5 stats:

Georgio_0-1623144017343.png

 

I never had a landline, so I cannot test if there is any noise on the line.

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imjolly
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Message 4 of 6

Re: Changing from Interleaved to Fast.

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noise on your landline could be the cause of your connection dropping - maybe borrow phone to check?

you will need 3/5 days stable before mods will possibly help with change to fast



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Georgio
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Message 5 of 6

Re: Changing from Interleaved to Fast.

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Thank you for the help.
I guess I'll wait a couple of days, if not back to fast then I'll ask to change it.
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PaddyB
Moderator
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Message 6 of 6

Re: Changing from Interleaved to Fast.

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Hi @Georgio,

Thank you for posting. What @imjolly has posted is correct as long as the connection remains stable for the next 3-5 days you should see interleaving being removed from your line automatically.

It would be a good idea to check if there is any noise on the telephone line because if there is that will have an impact on the Broadband. 

Thanks,

Paddy

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