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Distinguished Sage
190 Views
Message 111 of 121

Re: Connection dropping out

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you have still got noise issues with your connection your modulation has dropped from adsl2+ to adsl2
i would suggest you contact the forum mods and ask them to reset your noise margin to 6db as the 3db you are on now is to low for your line you will lose a little connection speed but there will be less errors reducing the disconnection problems
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lobsterboy1
Contributor
175 Views
Message 112 of 121

Re: Connection dropping out

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Hi, One of the mods Dean reset my noise margin on the 19/03/12. So does this need doing again or once it is done should it stay like that. Ihave just got home and seen the connectioon dropped about 20 mins ago. It looks like it has changed back to adsl2+.

 

ADSL line status
Connection information
Line state	Connected
Connection time	0 days, 0:18:51
Downstream	5,562 Kbps
Upstream	1,064 Kbps

ADSL settings
VPI/VCI	0/38
Type	PPPoA
Modulation	ITU-T G.992.5
Latency type	Interleaved
Noise margin (Down/Up)	3.3 dB / 5.2 dB
Line attenuation (Down/Up)	48.0 dB / 23.0 dB
Output power (Down/Up)	0.0 dBm / 12.9 dBm
Loss of Framing (Local)	21
Loss of Signal (Local)	3
Loss of Power (Local)	0
FEC Errors (Down/Up)	993953 / 4294967263
CRC Errors (Down/Up)	6 / N/A
HEC Errors (Down/Up)	N/A / 0
Error Seconds (Local)	33455
		Hide Details 		
Software version 8.1.H.U (Type A) | Access Click to activate accessibility mode | Time and date  15:16:43  13/04/2012

 I have seen that the bt speedtester isnt working properly so this is the speedtester.net results.

 

http://www.speedtest.net/result/1892206569.png

 

Cheers.

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Distinguished Sage
Distinguished Sage
171 Views
Message 113 of 121

Re: Connection dropping out

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connection still on 3.3db noise margin and adsl2+ so that's good.  a lot of error seconds for a short time connected but speedtest is consistent with your connection speed



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lobsterboy1
Contributor
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Message 114 of 121

Re: Connection dropping out

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Hi, It has been like this for quite a while now I have fitted a filtered face plate about 2 weeks ago and left it to sort its self out but still get connection dropping daily. I have had my noise margin reset to 6db and still get drop outs. What do the error seconds mean. Is that something at my end I can try and sort or not. Thanks for any help
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Distinguished Sage
156 Views
Message 115 of 121

Re: Connection dropping out

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error seconds this link explains about error messages http://www.kitz.co.uk/adsl/linestats_errors.htm
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lobsterboy1
Contributor
152 Views
Message 116 of 121

Re: Connection dropping out

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It might be me but if there are 33455 seconds with errors in that would mean over 9 hours worth but the connection time is 18.51 there are only 1131 seconds altogether. Or have I totally misunderstood it.
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Distinguished Sage
142 Views
Message 117 of 121

Re: Connection dropping out

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the error seconds are showing noise on the line and the 3db noise margin is not helping it need reseting to 6db
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lobsterboy1
Contributor
135 Views
Message 118 of 121

Re: Connection dropping out

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The mods reset my noise margin to 6db on 19/03/12 does that need doing again and if so why doesn't it stay done. At the minute it is showing the longest connection I have seen in a while.
ADSL line status

Connection information

Line state Connected

Connection time 1 day, 3:42:13

Downstream 5,646 Kbps

Upstream 1,064 Kbps

ADSL settings

VPI/VCI 0/38

Type PPPoA

Modulation ITU-T G.992.5

Latency type Interleaved

Noise margin (Down/Up) 2.5 dB / 5.4 dB

Line attenuation (Down/Up) 48.0 dB / 23.0 dB

Output power (Down/Up) 0.0 dBm / 12.9 dBm

Loss of Framing (Local) 32

Loss of Signal (Local) 4

Loss of Power (Local) 0

FEC Errors (Down/Up) 112791573 / 4294967234

CRC Errors (Down/Up) 24488 / N/A

HEC Errors (Down/Up) N/A / 0

Error Seconds (Local) 1
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Distinguished Sage
130 Views
Message 119 of 121

Re: Connection dropping out

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a lower noise margin has been trialled since the end of last year on stable lines you could ask the mods if they can lock your noise margin at 6db as the lower margin is no good on your line
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lobsterboy1
Contributor
106 Views
Message 120 of 121

Re: Connection dropping out

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Hi, Seems my connection has sorted its self out I am now at over 4 days connected and I have never seen that before so something somewhere has sorted it self out fingers crossed it stays like this. Thanks for all your answers especially John, Keith and Jolly.

 

ADSL line status
Connection information
Line state	Connected
Connection time	4 days, 14:43:04
Downstream	5,280 Kbps
Upstream	1,060 Kbps

ADSL settings
VPI/VCI	0/38
Type	PPPoA
Modulation	ITU-T G.992.5
Latency type	Interleaved
Noise margin (Down/Up)	4.3 dB / 5.9 dB
Line attenuation (Down/Up)	48.0 dB / 23.0 dB
Output power (Down/Up)	0.0 dBm / 12.9 dBm
Loss of Framing (Local)	32
Loss of Signal (Local)	4
Loss of Power (Local)	0
FEC Errors (Down/Up)	178280883 / 4294967264
CRC Errors (Down/Up)	9267 / N/A
HEC Errors (Down/Up)	N/A / 0
Error Seconds (Local)	54500

 Cheers.

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