on 10-05-2010 6h32
I want to send a formal complant letter to BT but can not find an postal address anywhere! You would think they are hiding on purpose...
Does anyone have a postal address for customer services? I do not want to use the email link as that will most likely lead to yet more pointless telephone conversations with people that cannot help.
thanks in advance.
on 10-05-2010 9h41
yes i'dl ike to know that as well.. i did use the email link a week ago and have heard absolutely nothing back part from the automatic acknowledgemnt email..
on 10-05-2010 10h36
You could try
Mrs Jillian G Lewis
Customer Service Director
but I don't know if Jillian G Lewis is still in that rôle. Some people thought she never really existed. I never had replies when I wrote to her. Good luck!
on 10-05-2010 10h45
on 10-05-2010 10h55
Thanks for posting. I'm sure I can help with any complaints you might have. Utopian, did you receive any further responses from us? Can you check your junk folder just in case it's slipped in there. The address posted by Pasha is correct but if you want to drop me an email to firstname.lastname@example.org I'll be happy to look into any queries you might have.
|Did you get the help you needed?|
Help others by clicking on ‘Mark as accepted solution’
|Show your appreciation!|
Click on the star next to a reply to say thanks
|Help guide to using the community? Click below|
|Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You|