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Distinguished Sage
Distinguished Sage
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Message 21 of 54

Re: DLM Reset

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your down speed is set by the normal noise margin of 6db and when your line shows stable connection then DLM will reduce that to 3db and your connection speed will increase  your speed is currently not capped as it was before when in banded profile  you just need to make sure connection remains stable otherwise you won't get the 3db noise margin and therefore the boost in speed



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Wref
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Message 22 of 54

Re: DLM Reset

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Should be: 20608 / 1276 @ 6 / 6

Currently is: 19229 / 440 @ 6 / 33

Sorry but what’s right about that?
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Distinguished Sage
Distinguished Sage
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Message 23 of 54

Re: DLM Reset

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the difference in down speed is minimal and if you can get a stable conenction bearing in mind it was an unstable conenction that got you into the banded profile then your noise margin will drop to 3db and your speed will increase and possibly better than current attainable as that is based on 6db

however your up speed is way to low and needs reset hence why I suggest going back to whoever reset your connection as I don't think it will clear itself



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Wref
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Message 24 of 54

Re: DLM Reset

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I’d agree with that, the downstream is more than adequate, the upstream however is the real primary concern.

1276 down to 440 seems a little bit drastic.

It’s BT’s line after all, we only rent and subscribe. It’s quite a funny setup though.

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Wref
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Message 25 of 54

Re: DLM Reset

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My first week with my new BT broadband service. Can you see any pattern emerging?

EDDF2622-CEC5-428B-9CCF-FAD319C758A6.jpeg

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Distinguished Sage
Distinguished Sage
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Message 26 of 54

Re: DLM Reset

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the ones missing are noise margin and stability - which probably correspond to the peaks and troughs



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Wref
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Message 27 of 54

Re: DLM Reset

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Current advertised percentages of downstream and upstream analytics from my SamKnows whitebox unit.

Downstream throughput is currently showing as 60.9% of advertised

Upstream throughput is currently showing as 30.5% of advertised

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Wref
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Message 28 of 54

Re: DLM Reset

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Corresponding packet loss occurred with the last line profile change.

D81A2336-359F-479A-AA2F-A705D36B0DF3.jpeg

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Wref
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Message 29 of 54

Re: DLM Reset

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Netflix is getting noticeably sluggish...lol. I’ve proved enough already?

DFFD6827-C9F2-44E7-AC8A-11646471F0A8.jpeg

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Wref
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Message 30 of 54

Re: DLM Reset

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Im not going to think about moving provider just yet, as I would really like to give BT a fair crack at putting things right.

If you could please try to improve my upload speed that would be great.

Thank you.

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