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Message 91 of 107

Re: Dlm reset ease

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Hi @warrenshaw22 How have you found the connection to be performing since the reset?

cheers
John

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Message 92 of 107

Re: Dlm reset ease

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Hi John, just had a nosey there. Had a lot of drops the first few days. Has been sitting steady now for 2 days at 9 snrm with a 3008 sync rate, which is not too bad considering how bad it's been.


DSL Down Up
Current Rate: 3008 kbs 996 kbs
Max Rate: 3008 kbs 999 kbs
Current Connection:
Current Noise Margin: 8.5 dB 6.1 dB
Current Attenuation: 58.4 dB 33.9 dB
Current Output Power: 17.1 dBm 11.9 dBm


Collected for 2 days 3:21:52


Cell Header Errors: 311
Loss of Cell Delineation: 101
Training Timeouts: 0
Loss of Framing Failures: 0
Loss of Signal Failures: 0
Loss of Power Failures: 0
Loss of Margin Failures: 0
Cumulative Seconds w/Errors: 140
Cumulative Sec. w/Severe Errors: 1
Corrected Blocks: 5130
Uncorrectable Blocks: 335
DSL Unavailable Seconds: 0

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Message 93 of 107

Re: Dlm reset ease

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Hi @warrenshaw22 Thanks for checking and posting an update. I'll check back again in a few days but if anything changes in the meantime post back and let me know.

cheers
John

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Message 94 of 107

Re: Dlm reset ease

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Thanks John, just a quick question, we had mentioned reverting back to dsl max, would me forcing the modulation to g.gmt on 21cn produce the same results as a switch back at the exchange? Would it be worth a try once the train period is over for a week to get a comparison? Currently on adsl2+ for the training, but I defiantly had noticeably less errors on adsl2 before, I believe it uses the same frequency as gmt? Cheers
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Message 95 of 107

Re: Dlm reset ease

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Hi @warrenshaw22 I'm not sure about the frequencies just that they are 2 different technologies. We will see how things settle over the next few days and if you want to try Adsl Max then I can arrange to change it back to that for you.

Cheers
John

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Message 96 of 107

Re: Dlm reset ease

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Hi John, unfortunately the connection banded back down to 2271 last night.
If I could request the switch back adsl max well give that a go as I feel it may perform better.
I've changed wiring and you've been more than helpful your end, so if we switch it back and it happens again I'll just accept for some reason I'm not getting the speed I used to and we may call it a day 😊
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Message 97 of 107

Re: Dlm reset ease

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Hi John, unfortunately the connection banded back down to 2271 last night.
If I could request the switch back adsl max well give that a go as I feel it may perform better. I have changed wiring and you've been more than helpful your end, so if we switch it back and it happens again I'll just accept for some reason I'm not getting the speed I used to and we may call it a day 😊
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Message 98 of 107

Re: Dlm reset ease

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Hi @warrenshaw22

Sorry the speeds gone down again. @JohnC2 is back in the office this afternoon I'll ask him to look at this again for you.

Thanks

Stuart

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Message 99 of 107

Re: Dlm reset ease

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Hi @warrenshaw22 thanks for the update. I've placed the order to change you back to the Max product. This is due to complete on Monday. 

Cheers
John

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Message 100 of 107

Re: Dlm reset ease

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Hi John, not sure if the Dlm has switched modulation itself , or back to 20cn, but on g.dmt this morning.
So far it looks extremely promising, first four hours of sync is showing no errors whatsoever at a sync of 3200 up , which is virtually the same as the 2+. Upstream also showing no errors at all, when dsl2 had a lot. Will post up stats middle of next week, but so far looking very promising. Oddly, my upstream is near 1000 which was making me think Dlm switched modulation itself?
If you could just let me know if it was switched over manually or if it was Dlm itself because of it was Dlm itself switch8ng modulation probably no need to move back. Either way it is performing very well. Thanks