Hi @warrenshaw22 thanks for the update and glad to hear that is the reason. Post back and let us know when all is back up and running and one of the team will arrange a new reset order as I will be off for the next few days.
Thank you for posting back. It does sound like the new faceplace has had a positive affect on your connection.
Please do post back in a few days and let us know how your connection is preforming.
Hi @warrenshaw22 Thanks for the update. I have requested a further profile reset as the electrical work was just finished when the last reset was completed and the drops then may have affected the profile.
If this doesn't help then I can look at moving you back to your old connection but we will wait and see how this reset goes.