suppose in a way i did as i had to bind myself to another/new 12 month contract, since for years i have been paying £30 a month while new customers paid less for the same connection, if i hadn't of chased this up i'd still be paying the £30 a month.
because BT sure wouldn't have contacted me to offer me a new deal, they even told me this which didn't really surprise me.
so how do you explain the sudden increase and decrease in speeds, a coincidence? i suppose it could have been for both of us. The reason has already been posted exchange congestion once you can post the further diagnostics part of the BT speedtest at a number of times for example 9am 4pm and pm then a trend can be seen and the forum mods can get involed if the speeds drop below BT Wholesale spec
So far your speeds are above that level
yes i know it will affect all ISP's on my exchange but i could be paying even less for the poor service i am recieving.
you know if i hadn't of chased BT up a few months ago i'd still be paying £30 a month for this lol
like has been said on forum many time before you should keep a record of contract end date so you can negotiate a new deal or get MAC code and move elsewhere. as you move to a rolling monthly contract when contract expires you monthly cost reverts to standard terms
well obviously i didn't know this or i sure would have chased it well before i did, i wonder how many BT customers are actually aware of this?
BT could have just lowered the monthly charge to the standard going rate which they were giving to new customers after a 6 month period but why would they though its extra money for nothing!
but obviously it's my fault just like my connection problems lol
which is fair enough but don't you think theres something wrong with that, na? because i do.
but anyways check the latest results of my latest bt performance test lol
Download speedachieved during the test was - 1.26 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
a reminder that the contract was about to run out would have been nice then i may have done something about the fees sooner, kind of like when your car insurance is about to run out.
John46 - do think that these kind speeds are acceptable, bearing in mind there are another 2 people with in this household that would like to use the internet access?
would you be with the service i am being provided with?
personally i think its a bit of a joke.