I called the number you put on the contact form but had no answer.
The BRAS Profile is due to change from 2000 to 7150.
|Upgrade Time Left(Hours)||1 Hours 35 Minutes|
You should notice the change then.
I've checked everything and I can see that the speeds have increased and the BRAS profile is now 7150 kbps instead of the previous 1000 and 2000 speeds.
It'd be good if you could come back and confirm this for us.
My dad has asked me to thank for getting this sorted. He says it seems all good his end now.
I appreciate all your help in resolving this matter. Thanks !!