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daleski75
Aspiring Expert
510 Views
Message 1 of 6

HH2 - Keeps resetting itself to factory defaults?

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Hi Guys,

 

Mine has done this twice now in a very short space of time is this a known issue with the Type A ones?

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5 REPLIES 5
daleski75
Aspiring Expert
492 Views
Message 2 of 6

Re: HH2 - Keeps resetting itself to factory defaults?

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No one?

 

Three times now Smiley Sad

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Distinguished Guru
485 Views
Message 3 of 6

Re: HH2 - Keeps resetting itself to factory defaults?

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If it's resetting to default without you doing owt, it must be faulty

 

You could try calling the BTIndia division - 08001114567 - advising them that it keeps doing this.

 

Hopefully after talking for x mins/hours, they'll hopefully send a replacementSmiley Wink

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daleski75
Aspiring Expert
476 Views
Message 4 of 6

Re: HH2 - Keeps resetting itself to factory defaults?

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Yeah that's precisely what is happening, getting random lock ups and resets itself to factory defaults so I have to keep reloading the saved backup to it.

 

Time to explain this to BT India yay!

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H_Dawg
Aspiring Expert
465 Views
Message 5 of 6

Re: HH2 - Keeps resetting itself to factory defaults?

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May the force be with you.
daleski75
Aspiring Expert
462 Views
Message 6 of 6

Re: HH2 - Keeps resetting itself to factory defaults?

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Called... explained... they ordered a new HH2 for me which was quite painless so hopefully this one will be more reliable.

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