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James_lol
Aspiring Expert
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Message 1 of 96

Help with interleaving again please #3

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Hi again lovely people from bt forums

 

interleaving went back on after about 2 months of a stable fast line noise ratio is 6db and up 27db 

 

requesting to lock it on to fast this time?

 

the mods were very helpful last time 

 

thanks again.

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Distinguished Sage
Distinguished Sage
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Message 2 of 96

Re: Help with interleaving again please #3

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Did you not post about 3 weeks ago with a problem which engineer said was a battery problem ?  Has your line been stable since? Adsl stats?



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James_lol
Aspiring Expert
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Message 3 of 96

Re: Help with interleaving again please #3

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yeah they fixed that, didn't noticed any difference tbh, stats are the same as before noise ratio etc just i disconnected 7 am this morning and it went onto interleaved, was up for more than 15 days stable

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Distinguished Sage
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Message 4 of 96

Re: Help with interleaving again please #3

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You will need to show the mods a 3 days + stable connection to turn interleaving off
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James_lol
Aspiring Expert
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Message 5 of 96

Re: Help with interleaving again please #3

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ok..so no more online gaming for a a while
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Distinguished Sage
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Message 6 of 96

Re: Help with interleaving again please #3

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just post your stats after 3 days
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4Horseman
Beginner
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Message 7 of 96

Re: Help with interleaving again please #3

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According to the mods interleaving can not be locked to fast, so good luck with that!

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James_lol
Aspiring Expert
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Message 8 of 96

Re: Help with interleaving again please #3

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1. Product name:BT Home Hub
2. Serial number:+068340+NQ35241472
3. Firmware version:Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 02/05/14
4. Board version:BT Hub 4A
5. ADSL uptime:3 days, 10:55:13
6. Bandwidth:448 / 8128
7. Data sent/received:367.2 MB / 2.2 GB
8. Broadband username:bthomehub@btbroadband.com
9. BT FON:Yes
10. 2.4 GHz Wireless network/SSID:BTHub4-JXQF
11. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:WPA and WPA2
13. 2.4 GHz Wireless channel:Automatic / 1
14. 5 GHz Wireless network/SSID:BTHub4-JXQF
15. 5 GHz Wireless connections:Disabled
16. 5 GHz Wireless security:WPA2
17. 5 GHz Wireless channel:Automatic / 0
18. Firewall:Default
19. MAC Address:34:8a:ae:81:ff:8a
20. VPI/VCI:0 / 38
21. Modulation:G.992.1 Annex A
22. Latency type:Interleaved
23. Software variant:-
24. Boot loader:-

 

07:31:09, 22 Jun.(168314.930000) DSL noise margin: 27.00 dB upstream, 6.20 dB downstream
07:31:09, 22 Jun.(168314.860000) DSL line rate: 448 Kbps upstream, 8128 Kbps downstream
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Distinguished Sage
Distinguished Sage
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Message 9 of 96

Re: Help with interleaving again please #3

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The mods will post a contact us link when they read this. From recent posts there is no 'lock' option. 





contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email



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Moderator
Moderator
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Message 10 of 96

Re: Help with interleaving again please #3

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Hi James_lol,

 

Sorry about this, can you fill in the webform again and we'll take another look at this for you? 

 

Thanks


Neil

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