I got broadband installed last Thursday. It's been pretty poor, though it's been a long time since I"ve been on "standard" broadband, so didn't know exactly, plus I'm quite far from the exchange.
After spending some time reading this very helpful forum, I did the BT speed tests - and it turned out upload speed was showing zero (or at least as close to as possible!)
So I managed to find the master socket, and took the face plate off. I plugged the microfilter into the test socket, and re-ran my speed test. The results were a lot closer to what I expected, and performance is OK.
So my question is pretty much what to do next. The master socket is fine where it is - hub is there, as is phone. No further extensions needed. I've attached some pictures of the plate that I took off, and what was behind it.
To expose any further wires, I'd need to unscrew the next bit, and as I'm unsure whether BT frown about this, I just left it until I got some help.
There is another socket in the house which appears to be dead. The wire connecting it seems to run outside the house, but I can't follow it past the door frame. The master socket I mentioned above definitely leaves the house and is connected to a telegraph pole, so I'm assuming it's the correct one.
So any thoughts on what I should be unscrewing next? Is there any problem with just leave it plugged into test socket?
Solved! Go to Solution.
There is nothing more to unscrew. There is nothing stopping you staying in test socket if that works for you. As long as other socket is dead when you are in test socket
My happiness with progress last night seems to have been somewhat premature - I'm still plugged into the test socket, but am now getting the same kind of issue.
See result posted below - download is ok, but upload has slowed to a trickle again for some reason. Any thoughts?
1. Best Effort Test: -provides background information.
|0 Mbps||2 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 1.24 Mbps|
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.27 Mbps
2. Upstream Test: -provides background information.
|0 Mbps||0.45 Mbps|
Max Achievable Speed
|Upload speed achieved during the test was - 0.03Mbps|
Upstream Rate IP profile on your line is - 0.45 Mbps
are these the relevant stats (I'm going by the sticky)
This is the latest DSL messages.
|07:20:51, 23 Dec.||( 196.490000) DSL is up|
|07:20:50, 23 Dec.||( 195.540000) DSL noise margin: 6.00 dB upstream, 6.20 dB downstream|
|07:20:50, 23 Dec.||( 195.470000) DSL line rate: 64 Kbps upstream, 1440 Kbps downstream|
|07:19:29, 23 Dec.|
( 114.180000) DSL is down after 0 minutes uptime
About a minute before that, I got this, which looks "better" if I'm reading it correctly. But not had any DSL messages since the one at 7:20
|07:19:24, 23 Dec.||( 109.110000) DSL is up|
|07:19:23, 23 Dec.||( 108.160000) DSL noise margin: 6.00 dB upstream, 6.20 dB downstream|
|07:19:23, 23 Dec.||( 108.090000) DSL line rate: 352 Kbps upstream, 1600 Kbps downstream|
|07:18:49, 23 Dec.||( 74.130000) DSL is down after 0 minutes uptime|
Text is a bit mangled, as I get a message about invalid HTML being stripped when I try and post it as copy and paste -
Telephone Number on Exchange PENTLAND is served by Cabinet 4
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate(Mbps) Downstreamange(Mbps) Availability Date
|WBC ADSL 2+||Up to 2||--||1 to 3.5||Available|
|ADSL Max||Up to 1.5||--||1 to 2.5||Available|
|WBC Fixed Rate||0.5||--||--||Available|