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Newbie
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High Ping - Frustrated Kids

Hi - I have recently changed to BT from Sky after being pestered by my kids to get a higher performance provider.  So far I have had endless grief as they are now unable to play their online games due to an excessively high Ping rate.   Please please please can somebody help me to sort this?

 

Thanks in advance

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Distinguished Sage
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Re: High Ping - Frustrated Kids

Are they connecting wired or wirelessly?

Can you post up the connection stats from the router?
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