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shamus1
Expert
488 Views
Message 11 of 14

Re: Home Hub 3 dropping connection a lot and high ping in games

my hub 3 was doing exactly the same disconnecting and i have high ping,bt engineers came out and changed my hub to a new hub 4 as they think it was that,i have been reading a lot about high ping around at the moment on not just bt networks but most of them,i think it has a lot to do with the release of new games ?

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Distinguished Sage
479 Views
Message 12 of 14

Re: Home Hub 3 dropping connection a lot and high ping in games

high ping can certainly be due to the games servers getting overloaded however that would not cause disconnections of the hub
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Pyratus
Beginner
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Message 13 of 14

Re: Home Hub 3 dropping connection a lot and high ping in games

I've been at work a lot for the past few days, but I was home early yesterday and I've been home today and it continues to drop despite me putting in a new ADSL filter. When it drops it does so several times in a row for about 20 minutes - the 'uptime' isn't long enough for me to even load a webpage during this period, the hub light goes blue then off/orange within a matter of seconds, then appears to stabilise for a while. It dropped both yesterday and today.

 

Perhaps I should call an engineer :s

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Distinguished Sage
Distinguished Sage
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Message 14 of 14

Re: Home Hub 3 dropping connection a lot and high ping in games

is there anything here 

http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397

 

 



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