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RobbieDunn
Beginner
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Message 1 of 3

Homehub disconnecting periodically

Have been experiencing connection issues for a while now, the error messages occur when the internet disconnects. Does anyone have any idea why I've been experiencing this? Sometimes the connection is fine for a few days at a time yet sometimes it disconnects every 5 minutes. Thanks for the help

 

 

 

ADSL line status

Connection Information
Line stateConnected
Connection time0 days, 00:06:42
Downstream12,914 Kbps
Upstream888 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.5 Annex A
Latency typeInterleaved
Noise margin (Down/Up)8.7 dB / 13.5 dB
Line attenuation (Down/Up)29.4 dB / 12.4 dB
Output power (Down/Up)19.6 dBm / 1.3 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)22 / 5
CRC Errors (Down/Up)21 / 93
HEC Errors (Down/Up)319 / 0
Error Seconds (Local/Remote)9 / 4H

 

 

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2 REPLIES 2
RobbieDunn
Beginner
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Message 2 of 3

Re: Homehub disconnecting periodically

Recorded events
Time and dateMessage
Dec 24 14:58:15 2014[ 5512.390000] adsl_mib_poll:
Dec 24 14:58:15 2014[ 5512.390000] meiCMV:
Dec 24 14:51:55 2014( 5127.910000) Detected Asterisk isn't stuck anymore
Dec 24 14:51:44 2014( 5116.930000) Asterisk is stuck
Dec 24 14:51:40 2014( 5112.460000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Dec 24 14:50:48 2014[ 5064.570000] mei_ioctl:
Dec 24 14:50:48 2014[ 5064.570000] meiCMV:
Dec 24 14:50:35 2014( 5047.480000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:50:35 2014( 5047.480000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:50:35 2014( 5047.480000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:50:35 2014( 5047.480000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:50:35 2014( 5047.430000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:50:35 2014( 5047.430000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:50:35 2014( 5047.430000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:50:35 2014( 5047.430000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:50:05 2014ERR 2014-12-24T14:50:05Z cwmp: mt_cwmp: session error: Could not resolve host
Dec 24 14:50:05 2014( 5017.240000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:50:05 2014( 5017.240000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:50:05 2014( 5017.230000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:50:05 2014( 5017.230000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:50:04 2014( 5016.920000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:50:04 2014( 5016.920000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:50:04 2014( 5016.920000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:50:04 2014( 5016.920000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:50:04 2014( 5016.880000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:50:04 2014( 5016.880000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:50:04 2014( 5016.880000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:50:04 2014( 5016.880000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:43:29 2014( 4621.670000) Admin login successful by 192.168.1.70 on HTTP
Dec 24 14:32:45 2014( 3977.840000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Dec 24 14:32:30 2014( 3963.120000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:32:30 2014( 3963.120000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:32:30 2014( 3963.120000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:32:30 2014( 3963.110000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:32:30 2014( 3963.070000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:32:30 2014( 3963.070000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:32:30 2014( 3963.070000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:32:30 2014( 3963.070000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:32:00 2014ERR 2014-12-24T14:32:00Z cwmp: mt_cwmp: session error: Could not resolve host
Dec 24 14:32:00 2014( 3932.820000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:32:00 2014( 3932.820000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:32:00 2014( 3932.820000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:32:00 2014( 3932.820000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:32:00 2014( 3932.230000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:32:00 2014( 3932.230000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:32:00 2014( 3932.230000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:32:00 2014( 3932.230000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:31:59 2014( 3932.130000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 14:31:59 2014( 3932.130000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 14:31:59 2014( 3932.130000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 14:31:59 2014( 3932.130000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 14:24:02 2014( 3455.010000) Admin login successful by 192.168.1.70 on HTTP
Dec 24 14:03:44 2014( 2236.990000) Admin login successful by 192.168.1.69 on HTTP
Dec 24 13:52:34 2014( 1566.760000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Dec 24 13:52:18 2014( 1550.890000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
Dec 24 13:52:18 2014( 1550.880000) danube_dsl_ioctl:73: Failed ioctl 255 errno 22
Dec 24 13:52:18 2014( 1550.880000) danube_dsl_ioctl:73: Failed ioctl 290 errno 22
Dec 24 13:52:18 2014( 1550.880000) danube_dsl_ioctl:73: Failed ioctl 270 errno 22
Dec 24 13:52:18 2014( 1550.840000) danube_dsl_ioctl:73: Failed ioctl 250 errno 22
  

 

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Distinguished Sage
Distinguished Sage
504 Views
Message 3 of 3

Re: Homehub disconnecting periodically

 Then run  btspeedtester  (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).


are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

Someone may then be able to offer help/assistance/suggestions to your problem

 

 

 

test socket.jpg



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